STEM ICT Project Officer
Department of Human Services

CIO Group

Posted on: Thu Sep 24 2015

Division Various within the CIO Group
Branch Various
Job type Ongoing
Salary $69,699 - $75,208
Location Adelaide, Brisbane & Canberra
Classification APS5


The Department of Human Services is now recruiting for STEM Professionals as part of a STEM ICT Professional Scheme pilot.

The STEM ICT Professional Scheme is aimed at recruiting university graduates with STEM (Science, Technology, Engineering and Mathematics) qualifications, and has been designed to develop the department's technical ICT capabilities. Participants in the scheme are provided the opportunity to practice and develop their skills within the CIO Group.

The CIO Group is responsible for the direct delivery of government services and payments to the Australian public, communities and business through online channels.

The CIO Group has a significant in-house technology workforce with a broad skills base to serve government and is well positioned to service the changing needs and expectations of the community now and into the future.

The CIO Group consists of six divisions. Each division manages multiple functions that allow the department to manage its day to day operations. These functions range from setting the strategic direction and architecture of ICT, the delivery of services and payments, to providing technology support for staff.

Successful candidates will work as part of a team in one of the following ICT career pathways:

  • SAP Design and Development
  • Enterprise Architect
  • Systems Engineer
  • Business Analyst
  • Test Engineer
  • Security Administrator
  • Change Management
  • Data Analyst
  • Information Portfolio Business Planning and Development

Successful candidates will be provided with ongoing learning and development opportunities including certifications in key technologies.

Duties may include some or all of the following:

  • Provide expert maintenance and support.
  • Ensure very high quality standards in software corrections and enhancements.
  • Provide advice and support to colleagues with regard to technical aspects of software/infrastructure support, maintenance and development.
  • Assist in the development and delivery of projects.
  • Collaborate with stakeholders to ensure effective and timely implementation of projects.
  • Maintain and use information databases to collate and present data for the development of accurate and informative reports.
  • Assist in research and analysis of program activities—including database searches and contribution to statistical reports.
  • Draft documentation for review by senior staff including technical and user documentation, business cases, reports, executive briefs and corporate documentation
  • Investigate and respond to identified issues, support diagnosis, escalate as needed and suggest alternate approaches.
  • Assess accurately the time required to complete tasks.
  • Represent the business area in a range of forums
  • Undertake quality control activities to ensure compliance with procedures and the delivery of a consistent level of quality customer service.
  • Allocate work to team members, using judgement to match issue complexity and employee capability, and reduce peaks and troughs in workload
  • Contribute to the development and implementation of improvements and best practice in processes and procedures
  • Maintain up to date knowledge of ICT related legislation, policy and processes and transfer knowledge to other team members

Further information on the STEM ICT Professional Scheme can be found on the department's website


To be eligible for the STEM ICT Professional Scheme you must have completed a minimum of an Australian recognised bachelor degree, or postgraduate degree, in any STEM discipline in the last five years.

To be eligible for employment with DHS, an applicant must be an Australian citizen.

An applicant's suitability for employment with DHS will be assessed through a pre- employment screening process. This process includes a requirement for the applicant to undergo and satisfy a police history check and referee checks and, where relevant, a working with children and vulnerable people check and a health clearance.

An applicant must also be willing and eligible to undergo and maintain an Australian Government security clearance to the appropriate level if applicable to the position. Applicants should be aware that DHS employees may be required to undergo ongoing suitability assessments as part of their employment with the department.


A merit list may be created to fill future vacancies.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the position. For more information see:

About Department of Human Services

The Department of Human Services is responsible for the development of service delivery policy and provides access to social, health and other payments and services. The department delivers Centrelink, Child Support and Medicare payments and services and Australian Hearing services.

**Mention you saw it on the AustMS website**